Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, update your profile, book a session, log your progress, or communicate with us. This includes:

• Name, email address, and phone number;
• Profile information including fitness goals, experience level, and preferences;
• Location data — with your permission, your device's precise location, used only to show nearby trainers and gyms on the map and sort search results by distance. You can deny or revoke this at any time in your device settings; the app still works without it, just without distance-based sorting;
• Photos — profile pictures and progress photos you choose to upload, stored securely and visible only to you (and, if you use the AI Coach, sent to our AI provider for analysis as described below);
• Health and fitness data — workouts, exercises, sets/reps/weight, body weight, height, and any notes you log. This is data you choose to enter; we do not access Apple Health, Google Fit, or any wearable device;
• Messages — communications with trainers and with our AI Coach, including any text or photos you send it;
• Payment information (processed securely by our third-party payment processor — see Section 3);

2. How We Use Your Information

We use the information we collect to:

• Facilitate bookings and communication between clients and trainers;
• Show nearby trainers and gyms on the map, sorted by your distance to them;
• Power the AI Coach — your messages, profile, and logged progress (including a recent progress photo, if you have one) are sent to our AI provider to generate a personalized reply;
• Personalize trainer recommendations;
• Process subscription and credit purchases and manage your billing status;
• Send transaction notifications and administrative messages;
• Improve and optimize our platform services;
• Comply with legal obligations.

3. Information Sharing & Third-Party Services

We do not sell your personal information. We share it only in these circumstances:

• With trainers or clients to facilitate bookings you have initiated;
• Supabase — our database, authentication, and file storage provider, which hosts your account data, messages, photos, and logged progress;
• Stripe — our payment processor, which handles all subscription and credit-card payment details. We never see or store your full card number;
• Google, and/or OpenAI/Anthropic — AI providers that process the messages and photos you send to the AI Coach in order to generate a response. This data is sent solely to produce your reply and is subject to that provider's own data-handling terms;
• Google Sign-In — if you choose to sign in with Google, we receive your name, email, and profile picture from Google to create your account;
• To comply with a legal request or prevent harm;
• With your explicit consent.

4. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, including encryption in transit and row-level access controls on our database. However, no internet transmission is ever 100% secure or error-free.

5. Your Choices & Account Deletion

You may update or correct your account information at any time in the app or website under Profile → Settings. You can revoke location or photo-library permissions at any time in your device settings.

You can permanently delete your account and associated personal data at any time, directly in the app, under Profile → Settings → Delete Account. This removes your profile, logged progress, photos, and messages from our systems. You can also request this by emailing us (see Contact section below).

6. Children's Privacy

GymovaFlow is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

7. Changes to this Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, providing additional notice.